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For APAC businesses, India can be considered as part of a broader regional capability network. The operating design should account for coverage hours, market interfaces, language needs, technology ownership and the balance between local and regional responsibilities.
A GCC is a long-term operating capability. Choices about responsibilities, people, workplace, technology and governance should reinforce each other from the beginning.
Clarify the enterprise context and desired outcomes
Map capability, governance and location considerations
Validate assumptions with the right internal and qualified advisers
Sequence decisions into a practical next-step plan
URS can help frame the work, identify the in-house capabilities that fit and coordinate with your internal owners and qualified advisers.
For APAC businesses, India can be considered as part of a broader regional capability network. The operating design should account for coverage hours, market interfaces, language needs, technology ownership and the balance between local and regional responsibilities. A useful next step is to document the decision owners, assumptions and information needed to validate the option. A regional scope and ownership map
Start with the role mix, seniority, commute and workplace requirements, then validate current availability with location-specific recruiting and provider research. A regional scope and ownership map
Share your priorities, constraints and timing for gCC Setup for APAC Companies. We will route the enquiry to the relevant URS capability team.