The telecommunications industry is going through a period of dramatic change. In particular, the emergence of rich Internet Protocol-based services is creating new opportunities for communications service providers (CSPs) to provide exciting, profitable new subscriber services, along with the challenge of building new network capabilities while maintaining current ones. Service Assurance is growing in importance. Traditionally it has focused on detecting faulty resources and then fixing or replacing them. This will not be enough in the competitive marketplace.
URS N-Gen Service Assurance enables a telecom operator to monitor complex services, automatically find problem root causes, and enrich events with advanced information The system makes service assurance possible to control from one convergent, central application.